Frequently Asked Questions
Everything you need to know about your Sirona shopping experience.
How long does shipping take?
We typically process orders within 24 hours. Depending on your location, delivery usually takes between 3 to 5 business days.
What is your return policy for hygiene products?
Due to the intimate nature of our products, we cannot accept returns once the packaging has been opened. However, if you receive a damaged or incorrect item, please contact us within 48 hours for a replacement.
Are Sirona products safe for sensitive skin?
Yes, our products are dermatologically tested and formulated with natural ingredients wherever possible to ensure they are safe and gentle for all skin types.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.
Do you offer discreet packaging?
Yes, we respect your privacy. All orders are shipped in plain, discreet packaging without any explicit branding or product descriptions on the outer box.